- Response time 4 hours
- Response the next working day
- Response 24/7
Our service department has a helpdesk for direct support from specialised field service engineers.
Our helpdesk is available 24/7 for telephone support. This is made available outside normal office hours after concluding a maintenance contract.
If necessary our helpdesk can plan a call-out to your site and carry out further (administrative) follow-up and processing.